The Arcticom Group (TAG) is proud to announce its expansion into Buffalo and Western New York with the acquisition of TDH Refrigeration, a trusted industry leader known for its technical expertise and outstanding customer service. This acquisition strengthens TAG’s presence in the Northeast, enhancing its ability to serve commercial and industrial customers with top-tier refrigeration solutions. It also reinforces TAG’s commitment to partnering with companies that share its values of technical excellence, customer-first service, and industry leadership.
“We’re thrilled to welcome TDH Refrigeration to The Arcticom Group family,” said Jim Pape, CEO of The Arcticom Group. “Buffalo and Western New York represent a key growth market. TDH has built an outstanding reputation for technical expertise and customer service, and their team’s capabilities align perfectly with TAG’s mission. This partnership allows us to deliver even greater value to our customers as we expand into this important region.”
Founded in 1977, TDH Refrigeration has been a trusted provider of refrigeration and HVAC services, offering design, installation, maintenance, and 24/7 emergency support. With decades of experience, TDH has built strong relationships across a diverse range of commercial and industrial clients.
“This is a great fit for our team and customers,” said Bob Randon, Partner at TDH Refrigeration. “TAG brings the infrastructure and resources to help us grow while staying true to the commitment to quality service that has defined TDH for decades. We’re excited about the opportunities ahead and look forward to expanding our reach while continuing to serve our customers with the expertise they expect.”
“This partnership is an exciting step forward,” added Donald Timm, Partner at TDH Refrigeration. “With TAG’s support, we’re well-positioned to invest in new technologies, expand our service capabilities, and create long-term opportunities for our employees and customers.”
“Joining The Arcticom Group is a tremendous opportunity for our team,” said John Heckert, Partner at TDH Refrigeration. “We were intentional about finding the right partner—one that values technical excellence and customer-first service as much as we do. With TAG’s support, we’ll have the resources to grow our operations, expand our capabilities, and create new opportunities for our employees while continuing to deliver the high-quality service our customers trust.”
TAG remains committed to strategic expansion, investing in companies that align with its vision for quality, reliability, and forward-thinking refrigeration solutions. With this acquisition, TAG proudly establishes a strong presence in Buffalo and Western New York, further strengthening its reach and capabilities across North America.
Through its international family of elite mechanical services companies, The Arcticom Group provides a vast range of commercial and industrial refrigeration and HVAC services including; preventative maintenance, repair, installation, renovation, new systems engineering and design, energy optimization, and refrigerant management programs.
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